Tonight’s tech trouble: Thank you for your patience

WSB is back up after a couple hours of unplanned downtime. While we’ve been out covering the night’s major news – working right now on our stories about light rail and the mayoral visit – our ace technical person was working to fix the technical trouble. You might notice reduced functionality in a few corners of the site for now as the repair work continues; please let us know if you encounter any major trouble – thank you!

9 Replies to "Tonight's tech trouble: Thank you for your patience"

  • Jim C September 27, 2018 (12:58 pm)

    It appears that the main web site has not refreshed since about 6pm last night (9/26). I’ve checked using Firefox and Internet explorer.

    Last checked at 12:55 pm, 9/27.

    • WSB September 27, 2018 (1:03 pm)

      We have updated but some are telling us that they’re not showing anything since yesterday pm – try clearing your browser cache? Thank you!

      • Jim C September 27, 2018 (1:05 pm)

        I did that prior to sending the note.

      • hj September 27, 2018 (1:12 pm)

        Yep, there is definitely still a problem. Even Google’s index for WSB hasn’t been updated in 21 hours so it’s not a browser problem. I haven’t even seen this article on the front page, I only got to it through the “newest comments” sidebar.

        • WSB September 27, 2018 (1:40 pm)

          Thanks, any additional info appreciated, our tech person is working on it …

          • Jim C September 27, 2018 (2:05 pm)

            You’re online again. Posting from Firefox.

          • WSB September 27, 2018 (2:23 pm)

            Our caching software has just been reactivated and that seems to have fixed that. Thank you for checking.

  • sam-c September 27, 2018 (2:01 pm)

    Same, was still having trouble through today. I only was able to see an updated story through a WSB FB post about the light rail meeting. Up until just now, if i opened the main page, the ‘latest’ story was the story about A Child Becomes

  • old timer September 27, 2018 (2:41 pm)

    Hooray!
    You are back, from my view anyhow.
    So glad things are o.k.

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